I want a refund, what should I do?
You will need to directly contact the merchant of your plan. Only the merchant is authorized to cancel payment plans and process refunds.
Where can I confirm my refunds?
You can confirm all refunds at partial.ly/login under Other Payment Plans > Details > Refunds.
How long until the refunds clear my bank account?
Refunds take approximately 5-10 business days to reach your bank account.
I did not get all my refunds yet.
Payment plans require each individual payment be refunded, so all refunds may not clear at once. All refunds should clear within 5 to 10 business days of being processed.
I have a different card, how will I get my refund?
Refunds can only be returned to the card that made the payment. This is because refunds are simply a reversal of the original transaction. Refunds cannot be rerouted to another bank account or card.
If you paid with a debit or credit card that has since been canceled or expired, the refund will typically return to the bank account associated with that card, depending on the bank's policy.